JBL Quantum 910 Wireless
Are those voices behind you? Footsteps to your left? Hearing your surroundings is crucial, but truly immersive sound that gives you the edge used to require a wired headset. Not anymore.
The JBL Quantum 910 Wireless headset delivers precise, dual spatial, hi-res audio with integrated head tracking to keep you in the center of the action. The low latency wireless connection means zero lag when talking to the squad, and Active Noise Cancelling lets you play without distractions even in the noisiest places. The Quantum 910 Wireless feature up to 39 hours of battery, but you can even charge while you play during marathon sessions. And with unparalleled ergonomic comfort...you’re gonna have marathon sessions.
Cut the cord and game your way.
Product Specifications
General Specifications
| Driver size (mm) | 50 |
|---|
Audio Specifications
| Passive Frequency Response | 20 Hz - 40 kHz |
|---|---|
| Active Frequency Response | 20 Hz - 20 kHz |
| Driver sensitivity at 1kHz/1mW (dB) | 111 |
| Dynamic frequency response range (Hz) | 20 Hz - 20 kHz |
| Impedance (ohms) | 32 |
Dimension Specifications
| Weight (g) | 420 |
|---|---|
| Weight (oz) | 14.8 |
| Charging Cable Length (m) | 2 |
| Charging Cable Length (ft) | 6.6 |
| Ear Cup External Height (in) | 4.0 |
| Ear Cup External Width (in) | 3.6 |
| Ear Cup Internal Height (in) | 2.4 |
| Ear Cup Internal Width (in) | 1.9 |
| Ear Cup Depth (in) | 1.0 |
| Ear Cup External Height (cm) | 10.2 |
| Ear Cup External Width (cm) | 9.1 |
| Ear Cup Internal Height (cm) | 6.0 |
| Ear Cup Internal Width (cm) | 4.6 |
| Ear Cup Depth (cm) | 2.5 |
| Audio Cable Length (ft) | 3.9 |
| Audio Cable Length (m) | 1.2 |
Control Connect Specifications
| Bluetooth version | 5.2 |
|---|---|
| Bluetooth profiles | A2DP 1.3, HFP 1.8 |
| Bluetooth frequency | 2400 MHz - 2483.5 MHz |
| Bluetooth transmitted modulation | GFSK, _x001F_/4 DQPSK |
| Bluetooth transmitter power | <13 dBm |
Documents & Downloads
Spec Sheets
Quick Start Guide
Gallery
Videos
What’s in the Box
- 1 x JBL Quantum 910 Wireless headset
- 1 x Calibration Microphone
- 1 x USB Charging Cable
- 1 x 3.5 mm audio cable
- 1 x USB wireless dongle
- 1 x USB-C to USB-A Converter
- 1 x Windshield foam for microphone
- 1 x Quick Start Guide | Warranty card | Safety Sheet
FAQs & How-Tos
Can I use the Game-Chat balance dial on my headset with all connections?
The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.
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QUANTUM ENGINE: Software Update Release Notes
QUANTUM ENGINE
Software Update Release Notes
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Software Version: V1.11.0.1511
Release Date: September 19, 2022
Release Media: Website & Quantum ENGINE
What’s New
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QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V1.11.0.1510
Release Date: August 24, 2022
Release Media: Website & Quantum ENGINE
What’s New
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V1.11.0.1511
Release Date: September 19, 2022
Release Media: Website & Quantum ENGINE
What’s New
- Improved firmware stability upgrading process flow for the QUANTUM 910.
------------------------------------------------------------------------
------------------------------------------------------------------------
QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V1.11.0.1510
Release Date: August 24, 2022
Release Media: Website & Quantum ENGINE
What’s New
- Added support for the new QUANTUM 910 Wireless Headphones
- Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
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Does JBL Quantum 910 Wireless provide surround sound?
The JBL Quantum 910 Wireless provides QuantumSURROUND via the USB connection on PC.
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What platforms can I use with my JBL Quantum 910 Wireless?
The JBL Quantum 910 Wireless headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC, PlayStation and Nintendo Switch.
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Can I play and charge my headset at the same time?
Yes, you can play game either wired or wirelessly while using USB-C charging cable.
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How can I switch between Active Noise Cancellation, Smart Ambient (TalkThru and Ambient Aware) and off?
Onboard Adaptive Noise Cancellation is controlled by the multi-function button on the rear of the left ear-cup. The feature is switched on by default, but you can SHORT press the multi function button to toggle from ANC to talk-through. Turn off ANC by long-pressing the multi-function button.
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How to set up the JBL Quantum 910 Wireless headset to my PC?
Connect the headset to your PC via the 2.4GHz USB Wireless connection and ensure that you set your Quantum 910 Wireless headset as the default device especially before enabling the JBL QuantumSPATIAL 360 if you haven't installed the QuantumENGINE yet. You can check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device"
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JBL Quantum ONE and Quantum TWS: How do I clean my headset?
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
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How do I clean my JBL Quantum 910 Wireless headset?
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
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JBL Quantum ENGINE for macOS
JBL Quantum Headphones Upgrade tool redefines your headphones experience. Through your macOS device, you can now conveniently upgrade the headset.
Download from macOS app store: https://apps.apple.com/us/app/jbl-quantumengine/id1645040444
Supported models are:
- JBL Quantum 610
- JBL Quantum 810
- JBL Quantum 910
- JBL Quantum 910P
- JBL Quantum 910X
- JBL Quantum TWS
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Why can't your teammates hear you?
Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.
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What is the difference between Quantum SPHERE 360 and Quantum SPATIAL 360?
You can get the professional sound precision and accuracy with head-tracking enhanced JBL QuantumSPHERE 360™ on your PC while gaining sound immersion with JBL QuantumSPATIAL 360™ on your platform. JBL QuantumSPHERE 360™ is accessed through the USB-C dongle/adaptor on your PC passing through the QuantumENGINE. The JBL QuantumSPATIAL 360™ is accessed on consoles through the USB-C dongle/adaptor works without the JBL QuantumENGINE.
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Does JBL Quantum 910 Wireless provide mic monitoring (side tone) feature?
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
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Why can't I hear game or music audio?
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device". Check your headset's game audio chat balance dial and ensure that the balance is correct. Check the JBL Quantum 910 Wireless Game device and make sure it is not muted or turned all the way down.
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Does my JBL Quantum 910 Wireless headset provide game and chat audio balance?
Yes, you can adjust game and chat audio balance by rotating the dial clockwise and counter clockwise. When rotating the dial, you will feel a notch in the dial that indicates that the audio is at 50 in the game and 50 in the chat.
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