Support Overview / Headphones / Gaming / JBL Quantum TWS
JBL Quantum TWS

JBL Quantum TWS

True wireless Noise Cancelling gaming earbuds

Sold from 2022 until now

Getting started with your JBL Quantum TWS

Getting started with your JBL Quantum TWS

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Documents & Downloads

Product Specifications

Driver size (mm)
10
Active Frequency Response
20 Hz – 20 kHz
Driver sensitivity at 1kHz/1mW (dB)
106
Dynamic frequency response range (Hz)
20 Hz - 20 kHz
Impedance (ohms)
16
Charging Case Weight (g)
42.4
Charging Case Weight (oz)
1.5
Earpiece Weight (g)
11
Earpiece Weight (oz)
0.4
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.8
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4 QPSK, 8DPSK
Bluetooth transmitter power
<12 dBm EIRP
Bluetooth version
5.2
Charging case battery life (max hours)
16
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
8
Maximum music play time with ANC on (hours)
5
Maximum play time (hours)
16
Maximum talk time (hours)
4
Bluetooth
Yes
Charging cable
Yes
Active Noise Cancelling
Yes
Adaptive Noise Cancelling
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Charging case
Yes
Hands Free Call
Yes
Rechargable battery
Yes
True Wireless
Yes
Wireless
Yes
IP Code
IPX4
True Adaptive Noise Cancelling
Yes

Sound is survival

Play anywhere and hear everything with JBL Quantum TWS. True Adaptive Noise Cancelling limits distractions as you immerse yourself in accurate surround sound. Or, if you need to jump back into the real world, JBL Dual Source lets you switch from game audio to incoming calls quickly and easily, while Ambient Aware keeps you alert to your surroundings. Compatible with all Bluetooth sources, transitioning between devices is seamless wherever your adventures lead. Easily Fast Pair with Bluetooth smartphones and establish low latency 2.4GHz connections to compatible devices with the included USB-C dongle in a charging case that adds 16 hours of power to the 8 in your earbuds.

Feel like you're stepping inside the game with JBL QuantumSURROUND* for immersive and accurate sound all around you. *JBL QuantumSURROUND is only available on PC in combination with JBL QuantumENGINE software. Check the connectivity guide for compatibility.
Establish low latency 2.4GHz connection to compatible devices with the included USB-C dongle that fits snugly in the charging case. The JBL Quantum TWS earbuds are compatible with all Bluetooth enabled devices, such as smartphones and tablets.
Never miss a call while defending the galaxy. After connecting via 2.4GHz lossless wireless to a compatible device, you can easily pick up an incoming call via Bluetooth and afterwards go back to your 2.4Ghz lossless wireless connection with JBL Dual Source.
Keep your head in the game with auto-calibration of JBL's True Adaptive Noise Cancelling. Or keep an ear on your real-world surroundings with Ambient Aware.
Whether you’re calling out commands or calling friends for a game, your voice will always come through loud and clear thanks to the 6 mics call quality with integrated beamforming technology.
Get your game on whenever you get the chance, day or night, rain or shine, with 8 hours of battery life and 16 in the case, plus a durable, lightweight, IPX4 water resistant design for comfort and safety on the go.
Need a real-world assist? Tap to talk when you're connected to your mobile device and get help from Hey Google and Alexa with Multi AI support.
Enjoy full control of your True Wireless Stereo sound anywhere. The JBL Quantum TWS is compatible with proprietary JBL Quantum PC software and JBL Headphones App, allowing you to adjust your EQ, microphone, and surround sound settings for a perfect gaming environment.

FAQs & How-Tos

16 results
  • Does JBL Quantum TWS and JBL Quantum TWS Air support the JBL Headphones app?
    Yes, the JBL Quantum TWS and JBL Quantum TWS air earbuds are compatible with the JBL Headphones app. It'll allow you to control EQ, ANC (only JBL Quantum TWS) and Smart Ambient feature, Smart Audio & Gaming etc. for better experiences with your headset just like other JBL lifestyle products.
  • How can I connect the USB Wireless dongle with my device?
    Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".
  • How can I increase the playtime when connected to the USB wireless dongle?
    If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.
  • How can I switch between Bluetooth and a 2.4GHz Wireless connection?
    When the earbuds are connected to the USB wireless dongle and Bluetooth connection at the same time, triple tab on the left earbud to switch between the two connections. You'll hear a tone after you triple tab the left earbud signaling the switching is in progress. If you receive an incoming call from your mobile device, you can double tap either earbud  and the earbuds will automatically switch over to that connection while answering the call.
  • How come I don't have sound or the mic is not working when connecting to my mobile device with the USB wireless dongle?
    The JBL Quantum TWS works on most mobile devices, however, some mobile devices restrict the utilization of it's audio and microphone functions via USB-C causing there to be no audio or microphone operation. In these cases we recommend connecting to the earbuds using their Bluetooth connection.
  • How do I clean my product?
    You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
  • How do you reset the Quantum headset?

    To reset a Quantum headset, you need to connect the product to your computer and open the QuantumEngine.

    When you have the QuantumEngine open, go to the "System Software" tap and press "Restore Factory Settings".

    Only products that are compatible with the QuantumEngine can be reset this way.

  • JBL Quantum ENGINE for macOS

    JBL Quantum Headphones Upgrade tool redefines your headphones experience. Through your macOS device, you can now conveniently upgrade the headset.
    Download from macOS app store: https://apps.apple.com/us/app/jbl-quantumengine/id1645040444

    Supported models are:

    - JBL Quantum 610

    - JBL Quantum 810

    - JBL Quantum 910

    - JBL Quantum 910P

    - JBL Quantum 910X

    - JBL Quantum TWS

  • My JBL Headphones App Support
    This headphone is supported by the My JBL Headphones App.
  • QUANTUM ENGINE: Software Update Release Notes
    QUANTUM ENGINE
    Software Update Release Notes
    ------------------------------------------------------------------------
    Software Version:  V1.11.0.1511
    Release Date:  September 19, 2022
    Release Media:  Website & Quantum ENGINE

    What’s New
    1. Improved firmware stability upgrading process flow for the QUANTUM 910.

    ------------------------------------------------------------------------
    ------------------------------------------------------------------------


    QUANTUM ENGINE
    Software Update Release Notes
    ------------------------------------------------------------------------
    Software Version:  V1.11.0.1510
    Release Date:  August 24, 2022
    Release Media:  Website & Quantum ENGINE

    What’s New
    1. Added support for the new QUANTUM 910 Wireless Headphones
    2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
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Images & Videos

  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Hero
  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Front
  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Back
  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 1
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  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 3
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  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 5
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  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 7
  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 8
  • JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Detailshot 9

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