JBL E500BT - Black - Wireless over-ear headphones - Hero JBL E500BT - Black - Wireless over-ear headphones - Back JBL E500BT - Black - Wireless over-ear headphones - Detailshot 1
JBL E500BT - Black - Wireless over-ear headphones - Hero

JBL E500BT

JBL E500BT wireless over-ear headphones bring the signature sound of JBL right to your ears. The E500BT is one of our most versatile packages ever, featuring up to 20 hours of battery life and an innovative, stylish leather headband that emphasises your fashion quotient. The ergonomic around-ear design means that your entertainment continues and your fun factor gets amped up no matter what you’re doing – working, commuting, or just making your way around town. Multi-device connectivity allows you to seamlessly switch between two devices, so you never miss a call. With a sleek appearance, you’ll never want to be seen without your E500BT headphones.

Product Specifications

General Specifications

Driver size (mm) 50

Audio Specifications

Dynamic frequency response range (Hz) 20Hz – 20kHz
Impedance (ohms) 32

Control Connect Specifications

Bluetooth version 4
Please consult the documents for in-depth specs

Documents & Downloads

What’s in the Box

  • 1 x Pair of E500BT headphones
  • 1 x Charging cable
  • 1 x Detachable audio cable
  • 1 x Quick Start Guide
  • 1 x Warning card
  • 1 x Warranty card
  • 1 x Safety sheet

FAQs & How-Tos

  • How can I reset my JBL headphones?

    With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.

  • How to avoid Bluetooth Interference or Interruptions

    • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

    Category:

    Connectivity
  • Pairing issues with a Computer or PC

    In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

    Category:

    Connectivity
  • How do I turn on pairing mode?

    To activate Bluetooth pairing mode, please follow these steps:
    • Press the Bluetooth button on the bottom of the right headphone.
    Now find the Headphone in your Bluetooth device settings and select it to connect.

    Category:

    Connectivity

Bluetooth Pairing Guide

Do you need help with Bluetooth Pairing? This guide can help you

Learn more

Headphone Support Guide

Need help to resolve some the most common headphone challenges?

Learn more

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