JBL Free II

JBL Free II

True wireless in-ear headphones

Sold from 2020 until now

Getting started with your JBL Free II

Getting started with your JBL Free II

Quick Start Guide

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Product Specifications

Driver size (mm)
5.6
Driver sensitivity at 1kHz/1mW (dB)
100
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (oz)
1.8
Earpiece Weight (oz)
0.3
Charging Case Weight (g)
52
Earpiece Weight (g)
9.6
Bluetooth version
5.0
Bluetooth profiles
A2DP 1.3, AVRCP 1.6, HFP 1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/-4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 12dbm
Charging time (hours from empty)
2
Charging case battery life (max hours)
18
Maximum play time (hours)
6
IP Code
IPX4
Charging cable
Yes
Voice Assistant integration
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Secure Fit
Yes
True Wireless
Yes
Wireless
Yes
Splashproof
Yes
Charging case
Yes
Rechargable battery
Yes
Bluetooth
Yes

Calls, music, active – your choice. No Wires.

JBL Free II deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free II is your flexible companion for calls, music and an active lifestyle. You get a day's worth (24 hours) of combined playback: 6 hours of continuous listening on the headphones plus 18 hours of backup from the charging case. Immediately paired as soon as you flip open the case, each earbud of the JBL Free II can be used independently in mono or stereo mode, saving battery life. Super comfortable with ear tips in 3 sizes, their worry-free IPX4 certified design keeps the music playing through sunshine and rain. Step up your listening experience in an easy way by controlling music and calls with the intuitive touch controls on the earbud and live free from wires.

Immersive JBL Signature Sound delivered in an intuitive, intelligent package.
The JBL Free II instantly pair to your Android device as soon as the earbuds are out of the case. Take crystal clear phone calls, talk to your voice assistant and listen to your favorite streaming music - at any time, with either earbud or both. Bluetooth 5.0 ensures high quality streaming.
Enjoy an entire day of wireless audio, with 6 hours of continuous playback and 18 hours of backup power from the charging case. Easily recharge with a type-C charging case.
Thanks to Fast Pair enabled by Google, the FREE II TWS are connected to your Android device the second you flip the case open. You can also pair multiple devices just by tapping on the devices’ screen.
Integrated microphone allows for clear phone calls. Automatic stereo-mono mode switching for a natural call experience. Take full control of your calls and music with a single intuitive button and access your device's voice assistant.
Best-in-class ergonomics ensure a secure fit that stays with you, no matter what you are doing. The ear tips, available in 3 sizes, allow you to find the one that fits you best.
IPX4-certified design keeps the music playing through sunshine and rain.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
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    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all True Wireless Stereo earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • This headphone does not feature volume control. You must manually control volume from your device.
  • This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

  • The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order.
    1. Forget/unpair the headphones on your device.
    2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
    3. Pair the headphones to your device and see if this resolves the problem.
    4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
    5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
      • Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
      • Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
      • Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
      • Pair the buds to your Source Device.

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