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JBL Tune 125TWS - Blue - True wireless earbuds - Hero
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JBL Tune 125TWS

Immerse yourself in your world. Whether you’re tuned into music or taking calls, you’ve got no cords to hold you back. Just wear the JBL TUNE 125TWS earbuds to start feeling the sound, as they immediately connect to your device the instant you take them out of the case. Dual Connect lets you use either earbud, or both, anytime you want. Your favorite artists sound incredible thanks to JBL Pure Bass. With up to 32 hours of battery life and a comfortable fit, you can keep the music going all day and night. Choose from the incredible color palette to find the true wireless earbuds to match your personal style.

Product Specifications

General Specifications

Bluetooth version 5.0
Ear tip material Silicon
Driver size (mm) 5.8

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 96
Dynamic frequency response range (Hz) 20 Hz – 20 kHz
Impedance (ohms) 14
Number of drivers per ear 1

Dimension Specifications

Charging Case Weight (oz) 2.1
Earpiece Weight (oz) 0.5
Charging Case Weight (g) 60.1
Earpiece Weight (g) 13.6

Control Connect Specifications

Bluetooth profiles A2DP 1.3, AVRCP 1.5, HFP V1.7
Bluetooth frequency 2.402 GHz – 2.480 GHz
Bluetooth transmitted modulation GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power 0 - 12dbm
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Tune 125TWS
  • 1 x Type-C USB charging cable
  • 3 x Sizes of eartips (S, M, L)
  • 1 x Charging case
  • 1 x Quick Start Guide / Safety Sheet (S / i)
  • 1 x Warranty / Warning (W / !)
JBL Tune 125TWS - What's in the Box

FAQs & How-Tos

  • How to Factory Reset True Wireless Stereo Headphones

    Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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    Product information
  • Multipoint Connectivity Information

    These headphones do not support Multipoint Connectivity, which means that they can only be connected to one Bluetooth device at a time. 

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    Product information
  • How to Turn off your TWS Headphones

    1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

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    Troubleshooting
  • Re-establishing Volume Levels/Balance between Earbuds

    As with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.

    If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.

    cleaning-earstick-tip 

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    Troubleshooting
  • aptX Audio Codec Support

    This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.
  • My JBL Headphone App Support

    This headphone is not supported by the My JBL Headphone app.

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    Product information
  • Pairing issues with a Smartphone or Tablet

    1. First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.

    2. "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with your product.

    3. Try to restart the source device (Smartphone/tablet/PC) by powering it off and on again and after restarting, try to establish a Bluetooth connection to your product.

    4. If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.

    5. Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.

    6. Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.

    You should now have a successful pairing with your device. If you are still experiencing issues, please contact us again.

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    Connectivity
  • Cleaning Instructions for Re-establishing Charging

    It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.

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    Troubleshooting
  • Waterproof Information

    This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

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    Product information
  • Is Volume Control Supported?

    This headphone does not feature volume control. You must manually control volume from your device.

Headphone Support Guide

Need help to resolve some the most common headphone challenges?

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Bluetooth Pairing Guide

Do you need help with Bluetooth Pairing? This guide can help you

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