JBL Soundgear Sense

JBL Soundgear Sense

True wireless open-ear headphones

Sold from 2023 until now

Getting started with your JBL Soundgear Sense

Getting started with your JBL Soundgear Sense

Quick Start Guide

Get up and running in no time with our easy-to-follow Quick Start Guide

Product Registration

Register your product

Do you own this product? Register it here! And claim your warranty or service easily

Register now

Documents & Downloads

Product Specifications

Driver size (mm)
Number of Microphones
Driver sensitivity at 1kHz/1mW (dB)
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
Charging Case Weight (g)
Charging Case Weight (oz)
Earpiece Weight (g)
Earpiece Weight (oz)
Bluetooth profiles
HFP 1.8, A2DP 1.4, AVRCP 1.6.2
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
Bluetooth transmitter power
<10 dBm
Bluetooth version
Charging time (hours from empty)
Maximum play time (hours)
Maximum talk time (hours)
Charging cable
Multi-point Connection
Voice Assistant integration
Built-in Microphone
Hands Free Call
JBL Headphone App
Multi-Point Connection
Rechargable battery
Secure Fit
Speed charge
Touch Control
Water Resistant
IP Code

Hybrid open-ear headphones with detachable neckband

JBL Soundgear Sense true wireless open-ear headphones feature JBL OpenSound Technology with air conduction, which doesn't completely close off your ear canal, making them comfortable enough to wear for hours. Flexible earhooks rotate, so you can choose whether you want to focus on your music or calls, or let in more sound from the world around you. A detachable neckband provides an even more secure fit while you're working out, and an IP54 rating means that they can stand up to sweat—or even a light rainfall. Your voice will be crystal clear, even on a windy day, thanks to four voice mics. Customize how you use the intuitive touch controls on each earbud to handle your music and calls with the My JBL Headphones app. JBL Soundgear Sense is as adaptable as you are.

OpenSound technology in the JBL Soundgear Sense earbuds provides a natural sound experience, with almost zero sound leakage. Thanks to this innovation, the sound pressure is directed through waves towards the ears, and at the same time an opposite phase reduces sound dispersion. You enjoy your sound, while your privacy is protected. Also, the JBL Soundgear Sense rest on the curve of your ears without obstructing your ear canal, so that you can hear both your sound and the world around in full comfort.
Two smartly designed 16.2mm drivers - one per each earbud - feature a unique bass enhancing algorithm, providing an amazing no compromise sound experience with punchy bass and pure sound allowing you to enjoy every beat while hearing the world around you
For long-lasting fun, listen wirelessly for up to 6 hours and get another 18 from the charging case. If you're in a hurry, use the convenient Type-C USB cable—a quick 15-minute charge gives you 4 additional hours of music.
The JBL Soundgear Sense earbuds are rated IP54 dust proof and splash proof. So a gust of wind on a dusty trail or a quick summer shower won't even slow you down.
The adjustable earhooks offer comfort and stability for all-day use. Going for a run? The included neckband provides an even more secure fit so you won't lose an earbud while you're working out.
Flip open the case and your earbuds pair with your device automatically. Use both earbuds together or use either one individually, thanks to Dual Connect.
Your friends, family, and co-workers will hear every word you say—even if you're outside and it's windy.
Just touch the earbud to control your music, volume, and calls. Use the My JBL Headphones app to customize your touch controls.
The JBL Headphones App lets you enjoy your music your way. Customize your listening experience and the touch control gestures, find your earbuds and the Smart Audio & Video modes. Download the App for free and discover how much more you can do.

FAQs & How-Tos

6 results
  • Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Yes, the Soundgear Sense earbuds can be used for exercising like hiking and riding a bicycle, they have an IP54 rating. The headphones are also applicable for running and other sport exercising. The flexible ear hook design ensures they fit securely and comfortably in the ear to prevent them from falling out during activity. For an extra secure fit, you can use the optional neckband during rigorous exercise

  • The Soundgear Sense earbuds use JBL OpenSound Technology to deliver rich, full-range sound, while minimizing what others nearby can hear. The earbuds sit outside the ear canal, resting securely on the natural curve of the ear and the precision-placed acoustic ports channel sound directly into the ears. The ear canal remains from any blockage, and this allows the user to still hear ambient sounds while listening to music or taking calls.

  • To connect and play music from a second source device using multi-point connection, simply press the Bluetooth button and connect to the product in the settings of the source device.

    When using multi-point connection and switching between iOS, Android and Windows, there may be no music output or a delay in music playback. To resolve this issue, it is always recommended to pause or stop music playback on one Computer/PC/Laptop before multi-point switching to another device (Phones, Tablets) for music playback.

    If the issue persists, we recommend to restart both the product and the Computer/PC/Laptop.

  • This headphone is supported by the My JBL Headphones App.
  • Soundgear Sense provides two wearing styles, either as regular TWS headphones with an ear hook for a secure fit, or as a neckband headphone with the optional detachable neckband. Both wearing styles offer the same open ear experience with rich, full-range sound, it is just a matter of your own preference or use case which wearing style you choose. 

Can’t find what you’re looking for?

Call us

Call us

Call us now at: +44 161 222 3325

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00

E-mail us

E-mail us

We are here Monday – Sunday to answer you as fast as we can!

Email us
Chat with us

Chat with us

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00


WhatsApp Us

Send us a message on +44 161 222 3325 or click  here 

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00