TEMP FAQ

Thinking of placing an order?

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  • Where do I go with my warranty claim?

    If you have purchased your product in a store, please visit the store with your product and a ( copy of ) your receipt. If you have ordered your product directly from our webshop, please contact our customer service department for instructions.

  • What is a refurbished product?

    Refurbished products in our "Outlet" menu are products that have been returned to us by our dealers, retailers or customers within the 30-day return period. These products have been thoroughly checked and tested to meet the high standards that are set by HARMAN. A refurbished product contains the same features and functionalities as a new model. You may see some minor cosmetic imperfections, and perhaps the product has been repackaged in none-branded packaging, but you can be assured that these products will perform perfectly. A refurbished product is covered by our 30-day return period and the same warranty conditions as with a similar new product. Voucher codes cannot be used to purchase refurbished Harman products unless the promotion explicitly states otherwise.

Already placed an order?

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  • Where do I go with my warranty claim?

    If you have purchased your product in a store, please visit the store with your product and a ( copy of ) your receipt. If you have ordered your product directly from our webshop, please contact our customer service department for instructions.

  • What is a refurbished product?

    Refurbished products in our "Outlet" menu are products that have been returned to us by our dealers, retailers or customers within the 30-day return period. These products have been thoroughly checked and tested to meet the high standards that are set by HARMAN. A refurbished product contains the same features and functionalities as a new model. You may see some minor cosmetic imperfections, and perhaps the product has been repackaged in none-branded packaging, but you can be assured that these products will perform perfectly. A refurbished product is covered by our 30-day return period and the same warranty conditions as with a similar new product. Voucher codes cannot be used to purchase refurbished Harman products unless the promotion explicitly states otherwise.

Waiting on a refund?

Text

  • Where do I go with my warranty claim?

    If you have purchased your product in a store, please visit the store with your product and a ( copy of ) your receipt. If you have ordered your product directly from our webshop, please contact our customer service department for instructions.

  • What is a refurbished product?

    Refurbished products in our "Outlet" menu are products that have been returned to us by our dealers, retailers or customers within the 30-day return period. These products have been thoroughly checked and tested to meet the high standards that are set by HARMAN. A refurbished product contains the same features and functionalities as a new model. You may see some minor cosmetic imperfections, and perhaps the product has been repackaged in none-branded packaging, but you can be assured that these products will perform perfectly. A refurbished product is covered by our 30-day return period and the same warranty conditions as with a similar new product. Voucher codes cannot be used to purchase refurbished Harman products unless the promotion explicitly states otherwise.

Can’t find what you’re looking for?

Please note that UK delivery times are up to 5 working days.

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