How to Re-establish Battery Performance
- First download the JBL Connect App from the App store or Google Play store to your mobile device.
- Then connect to the speaker by Bluetooth.
- Open the JBL Connect App and select settings to check and install the new Software version.
- The red dot indicates the presence of an update (see image below).
Can’t find what you’re looking for?
From 20/01/21 due to heavy delays at the UK border, we are currently unable to accept new orders to the UK.
If you have already placed an order to the UK, please expect a delay in delivery times.
Tracking updates will only be available once the parcel has cleared customs. You will receive a Shipping Confirmation email with a UPS Tracking Number when your order leaves the warehouse.
Please note tracking updates will only be available once the parcel has cleared customs, which currently can take up to 3 weeks.