How do I start the product for the first time?

Support Overview / How To / How do I start the product for the first time?

How do I start the product for the first time?

The JBL product is in a deep sleep mode, which it is to prolong the lifetime of the battery. Connect the case to a charger for about 2 seconds to wake the product up and take the earbuds out from the case. Once you put the earbuds back in the case, it's ready to pair through Bluetooth.

Applies to: