Why can't I hear audio from my headphones?

Why can't I hear audio from my headphones?

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

Applies to:
Category: Troubleshooting

Can’t find what you’re looking for?

Call us

Call us

Call us now at: +45 32712498

Monday - Friday: 09:00 - 17:00

E-mail us

E-mail us

We are here Monday – Sunday to answer you as fast as we can!

Email us
Chat with us

Chat with us

Monday - Friday: 09.00-18.00
Saturday - Sunday: 10:00-16:00

message

WhatsApp Us

Send us a message here 

Monday - Friday: 09.00-18.00
Saturday - Sunday: 10:00-16:00