How To
How To
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The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.Was this helpful? Thank you for your feedback!
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The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.Was this helpful? Thank you for your feedback! -
No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.Was this helpful? Thank you for your feedback!
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Only Bluetooth pairing can be used for JBL Connect on Boost TV.Was this helpful? Thank you for your feedback!
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Yes, no problem.Was this helpful? Thank you for your feedback!
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Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.Was this helpful? Thank you for your feedback!
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Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.Was this helpful? Thank you for your feedback!
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The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.Was this helpful? Thank you for your feedback!
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Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.Was this helpful? Thank you for your feedback! -
Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.Was this helpful? Thank you for your feedback!
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Yes, from within the JBL Connect App, when you have 2 JBL Boombox speakers connected, set them in Stereo Mode. When you add a 3rd ( or more ) JBL Boombox speakers, they will automatically revert back to Party modeWas this helpful? Thank you for your feedback!
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You can turn the Heart Rate sensor off and still use the headphones for audio by placing your finger on the right earpiece for 3-4 seconds. You will hear an audio prompt stating, “Heart Rate disconnected” which will turn the Heart Rate sensor off. If you wish to turn the sensor back on, simply place your finger on the RIGHT earpiece again for 3-4 seconds until you hear the voice prompt stating that the Heart Rate sensor has been turned back on.Was this helpful? Thank you for your feedback!
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Yes, the E45BT headphones allow you to switch seamlessly from your music on your portable device to your phone. The controls are located on the Right ear cup which features your volume control and pause and play which is located in the center of the controls. The center button will allow you to answer and hang up phone calls .Was this helpful? Thank you for your feedback!
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Yes, the JBL Duet Mini features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.Was this helpful? Thank you for your feedback!
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Yes, the E25BT features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.Was this helpful? Thank you for your feedback!
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Yes, although this is not mentioned in the owner's manual, it can be done by pressing and holding the light effect button for more than two seconds.Was this helpful? Thank you for your feedback!
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No. These headphones are not waterproof. Swimming with these headphones will cause significant and irreversible damage.Was this helpful? Thank you for your feedback!
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Unfortunately this is not currently possible.Was this helpful? Thank you for your feedback!
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Yes. The Google cast function works independent to that of Bluetooth, therefore you are able to Bluetooth connect to another device while casting audio to the JBL Playlist simultaneously. This feature is applicable on smartphones, tablets/iPad, and Bluetooth capable computers.Was this helpful? Thank you for your feedback!
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Yes, Control Xstream is a Chromecast device that allows you to cast music content via your Chrome browser. However, the JBL Control Xstream is not made for video purposes, because there will be delay between sound and image.Was this helpful? Thank you for your feedback!
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Yes, the E45BT headphones also have an detachable audio cable that you can plug into the headphones. The plug is located at the bottom of the right ear cup.Was this helpful? Thank you for your feedback!
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You can only share the sound via JBL Connect through Bluetooth connected devices. TV sound is not permitted as it would cause lip-sync issues.Was this helpful? Thank you for your feedback!
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Yes, with the feature “ShareMe”, you can pair your headphones to one Android compatible LE audio device and enjoy everything from a song to a podcast or even a movie with a friend.
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Yes it is possible to reset your speaker. The reset will remove all Bluetooth pairings and WiFi network settings. In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash. Your JBL Authentics L8 or L16, are now back to factory settings. Please reconnect the speaker to your WiFi network again.Was this helpful? Thank you for your feedback!
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Yes, on the master speaker (the one with playback buttons), simply press the Reverse and Forward Play buttons at the same time for 3 seconds. Please note that after you have performed the reset procedure, master and secondary speakers are no longer connected. Go to the owner's manual page 4, the section "speaker association", to pair the secondary and master again.Was this helpful? Thank you for your feedback!
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No, the pads are glued to the headphone body, and must be replaced by a service technician.Was this helpful? Thank you for your feedback!
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Yes, the ear pads are replaceable by owner. The pads can be purchased as spare parts from the service center, or purchased directly from the JBL spare parts web shop, when opened.Was this helpful? Thank you for your feedback!
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It is possible to replace the ear pads, but there are details to consider. On Elite 700: The ear pads are held in place by a plastic plate with claws, and some of the claws will most likely break off when you remove the pad. You do this by grabbing under the edge where the fabric ends, then pulling hard outward. The claws will eventually let go, and some of them will break off, rattling inside the ear pod. The only way to get them out is to unscrew the speaker plate, lift it up, and shake out the broken-off claws. The new pads are simply centered over the speaker plate, and the claws pressed into the holes with a firm pressure. On Everest 700: The ear pads are glued into position with double-adhesive tape. Pull the old pads off with a forceful, steady pull, until the glue lets go. Remove the protective layer on the new pads, and carefully position them correctly before pressing home all the way around the edge.Was this helpful? Thank you for your feedback!
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Yes, use the MONITOR OUT sockets (1/4” and RCA are available on 208P, RCA on ONE) to feed into a recording device. Please note that these outputs are volume controlled, so set the volume correctly, depending on the sensitivity of the recording device.Was this helpful? Thank you for your feedback!
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Yes. Out-the-box the JBL Bar series soundbar recognizes volume and mute controls from the most common TV remote controls. The JBL Bar series has IR learning. You can use this feature to teach the soundbar to response to your TV's remote control as well.Was this helpful? Thank you for your feedback!
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Yes, you can play game either wired or wirelessly while using USB-C charging cable.Was this helpful? Thank you for your feedback!
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The JBL Quantum Stream Studio comes with an adapter that can be mounted on different boom mic arm systems or tripods. The adapter is already built in the microphone stand so that you always have the adapter close to you when needed.
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Yes, you can use them for telephone conversations in both Bluetooth and wired mode when paired with a smart device.Was this helpful? Thank you for your feedback!
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Yes, these headphones can be connected and paired to two devices at the same time.Was this helpful? Thank you for your feedback!
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Unfortunately, you cannot turn on and use the headphones while they are charging.Was this helpful? Thank you for your feedback!
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Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.Was this helpful? Thank you for your feedback!
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Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.Was this helpful? Thank you for your feedback!
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Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.Was this helpful? Thank you for your feedback!
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Yes, you can listen to music via cabled connection while you charge the battery. As soon as you insert the charging cable, all active circuits are switched off, and only the analog cable input remains active. When charging has finished, you can use the wireless and noise cancelling functions again.Was this helpful? Thank you for your feedback!
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Yes, you can listen to lossless audio from your speaker.
Make sure the software version installed is 1.9.0.1 or later for the Charge 6, which can be updated via the JBL Portable app.
You will then be able to enjoy lossless audio through a USB cable connection to your laptop or tablet.
Follow these steps to enable USB audio playback:
a. Enter USB Audio Playback mode
Make sure the speaker is turned on.
Press and hold the "Play" button on the speaker and connect a USB-C cable to the speaker, you'll hear a confirmation tone when USB Audio Playback mode is activated.
b. Revert to Bluetooth mode
The speaker will automatically switch back to Bluetooth mode when the USB cable is disconnected from the USB port.
c. Re-enter USB Audio Playback mode
To switch back to USB Audio Playback mode, reconnect the USB-C cable and repeat the steps.
A USB type A-C or type C-C shorter than 1,2m is recommended for optimal performance.
USB thumb drive playback is not supported.
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We only offer volume+ and volume-, mute and power for your TV remote to learn these IR codes.Was this helpful? Thank you for your feedback!
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Please note that although the Control Xstream does have a threaded insert for brackets, JBL offers no brackets. Custom made wallmounts should be used.Was this helpful? Thank you for your feedback!
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Please note that although the Wireless version of Control X does have a threaded insert for brackets, JBL offers no brackets. The brackets for the Control X passive model cannot be used with the wireless version. Brackets for the wireless version must be custom made.Was this helpful? Thank you for your feedback!
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Yes, the JBL Playlist can be reset to factory settings. First, Power ON the JBL Playlist. Secondly, press and hold the Play and Volume (-) buttons simultaneously for about 10 seconds, and after 10 seconds you should see the Play/Pause and Bluetooth button light up, followed by the speaker going into Standby. Once you see the speaker powers back ON, reset is complete.Was this helpful? Thank you for your feedback!
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Yes, there are two ways to disable the voice assistant feature.
1) double tap the left ear cup, or 2) In the My JBL Headphones app, de-select both assistants.Was this helpful? Thank you for your feedback! -
Currently in Record, you can not customize ranges for each heart rate zone but you can customize your Max heart rate, which affects your zone ranges. Edit your Max heart rate by going to My Profile page by tapping the person icon in the top left corner. Tap the edit button in the top left corner to edit the Max HR field.Was this helpful? Thank you for your feedback!
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Yes!
By using the JBL ONE app, you can change the equalization settings of the speaker to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:- BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
- MID: Adjust the mid-frequency sounds, such as human speech.
- TREBLE: Adjust the higher frequency sounds for clarity.
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An auxiliary splitter would be required to utilize the audio input auxiliary connections.Was this helpful? Thank you for your feedback!
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Yes. The JBL DUETNC headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes. The E65BTNC headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes. The E45/E55BT headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes, these headphones can be connected and paired to two devices at the same time.Was this helpful? Thank you for your feedback!
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To pair and connect to a different device, press and hold the bluetooth button located on the bottom of the right ear cup until you hear the audible voice stating "looking for device." Make sure the the device you are trying to connect to are in search mode. The headphones should display on "Discoverable Devices" within 2-3 seconds. Choose the Pair option and you should hear the audible voice state "connected" and the LED light should transition into a slow blinking blue light.Was this helpful? Thank you for your feedback!
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Yes, Once you've added your UA Sport Wireless Heart Rate to the UA Record mobile app any workout started on your UA Band will automatically connect to the headphones if powered on and present. The Band will indicate the heart rate sensor is connected and begin showing your heart rate zones using the color LED on the side of the Band.Was this helpful? Thank you for your feedback!
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No, Soundgear is wireless Bluetooth only, and needs to be charged to play music. But the BTA 20 transmitter must of course be connected with a cable to the signal source.Was this helpful? Thank you for your feedback!
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Yes, provided that your computer supports A2DP Stereo audio streaming over Bluetooth, you can connect to JBL EON 208P and EON ONE. If your computer can connect to a mouse, a keyboard or a printer with Bluetooth, but not the EON speaker, please check if A2DP is supported. If it is not, ask the provider or manufacturer of your computer how to establish A2DP support.Was this helpful? Thank you for your feedback!
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Yes, Control Xstream uses both 2.4 GHz and 5 GHZ wi-fi networks.Was this helpful? Thank you for your feedback!
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No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tabletWas this helpful? Thank you for your feedback!
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