How To

How To

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  • JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.
  • Yes, the Soundgear Sense earbuds can be used for exercising like hiking and riding a bicycle, they have an IP54 rating. The headphones are also applicable for running and other sport exercising. The flexible ear hook design ensures they fit securely and comfortably in the ear to prevent them from falling out during activity. For an extra secure fit, you can use the optional neckband during rigorous exercise

  • Yes, the click-on connector that holds the earphone in place on the Oculus Rift is adjustable in small clicks, longer or shorter.
  • No, this is a Bluetooth only headphone. Charging is done with cable, of course, but there is no cabled audio connection.
  • No, as soon as charging begins, the headphone shuts down. Since no option for cabled listening exists for this model, it is necessary to charge before listening is again possible.
  • Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.
  • The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.
  • The headphones can pair to multiple devices but can only be connected to one device at a time.
  • The Everest 300 ear pads can be replaced by owner, but it is not easy, and removing the old pads may damage them. So, it is not a bad idea to have new pads at hand before removing the old ones. Since they are glued in place with double-adhesive tape, it is necessary to rip them off with care. After removing the old ones, clean off any residue of the double-adhesive tape that held them in place from the headphone pods. Then remove the protective layer on the new pads, exposing the adhesive. Carefully align the new pad before pressing the edge. This is to prevent the glue from sticking before you get the pad into the right position. When the pad sits correctly, you can press the edge all the way round to make the adhesive stick securely.
  • Yes, the two model 300 versions are of identical size, and so are the two model 700 versions. The carrying cases can be purchased as spare parts.
  • The functions that can be programmed from your TV remote control into Boost TV are Volume+ and Volume-, Mute and Power. No other functions can be learned.
  • What you need first

    Make sure that these below things are checked before moving further:

    1. You have the most recent version of the Google Home app installed Google Home app
    2. Your LINK device is powered on (LINK 10 and LINK 20 with battery)
    3. Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
    4. The LINK device is located near your router and you are standing next to it. 
    5. The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
    6. If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device
      1. On your iOS device Home screen, tap Settings > Bluetooth.

      2. Make sure Bluetooth is On (toggled to the right and green).
      3. Return back to the Google Home app Google Home app.
      4. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
    7. If you are using an Android device, then you need to turn on Location services
      1. On your Android device, tap Settings .
      2. Tap Location Turn on location.
      3. Tap Settings Apps > Google Home app > Permissions.
      4. Next to "Location",  check the slider is On (toggled to the right and green)
      5. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
    If you are still have trouble with installing your LINK devices then follow the steps below for further troubleshooting.

    Troubleshooting

    Step 1. Reboot your LINK device

    1. Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF"
    2. Reconnect power cable or turning the device ON for your LINK device. 

    Step 2. Force close and relaunch the Google Home app      

    1. From your Apple IOS device, do the following below:                   
      1. Press the Home button two times quickly. There will be a small preview of your recently used apps.      
      2. Select the app you want to close and swipe up towards the top of the screen.         
    2. From your Android device, do the following below:              
      1. Launch the Recent Applications menu to see small previews of your recently used apps.                                 
      2. The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.

    Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab      

    1. Open the Google Home app.
    2. In the top right corner of app home screen, tap Devices.
    3. Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
    4. NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.

    Last thing to try​

    If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:

    1. Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.

    2. Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.

    3. Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
    4. Reboot your Wireless router.           
    5. Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.
  • Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.
  • No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature
  • Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.
  • Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.
  • -       No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .

  • Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
    Through the App, you can personalize the speaker/soundbar's performance, such as:
    • Customizing EQ settings
    • Setting up our new feature called: My Moment 
    • Connect your favorite streaming music services.
  • Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.
  • You can use the PartyLight Sticks and the PartyLight Beam with older PartyBox speakers. The built-in sound detection algorithm sync the light with the music from the speaker.

    The light also works if you don't own a PartyBox speaker as a built-in mic with a music detection algorithm automatically finds and syncs to any music device that's playing.

  • No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.
  • The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.
  • Yes, both the Smart case and the Smart Tx are synched wirelessly to the headphones and can be used simultaneously.

  • The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
  • The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
    The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.
  • No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.
  • Only Bluetooth pairing can be used for JBL Connect on Boost TV.
  • Yes, no problem.
  • Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.
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