How To
How To
1105 results
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Looking to register your product?
We have addressed some of the questions that you might have. But feel free to reach out to us anytime you need us!
Where can I register my product?
Visit our product registration page.
Do I need to register my product for warranty?
No. Warranty is never depending on the registration of a product. Registration simply helps keep a record of your purchase(s) and gives you the opportunity to stay update on any information about your product(s).
Do I need an account to register my product?
Yes. We have made it easy to create an account for you so you can enjoy the benefits of having an account, including the option of registering your product.
Already registered a product and have questions?
Go no further! We hope you can answer your questions below. If needed, get in touch. We are always here to help you!
Can I edit an existing product registration of mine?
Partly, yes. You can edit the “Date of purchase” and “Serial Number” fields.
To do so, log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Edit registration”.
If you wish to make changes to any other fields, please delete the relevant registration completely (see instructions below) and simply create a new registration.
Can I delete an existing product registrations of mine?
Yes. To delete an existing product registration, you can use the “Delete registration” option.
Log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Delete registration”.
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Reset the Soundbar by the same process as when doing "reset remote settings": 1. Switch the SB 350 ON. 2. Press and hold the Surround and Volume (–) buttons simultaneously for about 3-4 seconds, then let go. The Source selection Button flashes amber, followed by the power button and source buttons flashing several times. 3. The soundbar is now reset.Was this helpful? Thank you for your feedback!
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The Recommended Retail Price (RRP) is a pricing suggestion provided by the manufacturer or supplier of a product. It indicates the price at which the manufacturer suggests the product should be sold in the retail market. The RRP is often used as a reference point for consumers and retailers.
Retailers are not bound to sell products at the RRP. Retailers may choose to sell the product at a higher or lower price depending on various factors, including market conditions and promotional strategies.
The JBL web shop always introduces new products at the RRP but may deviate from the RRP after introduction depending on the factors described above.
When a promotion is shown, the crossed-out reference price and/or the savings percentage are based on the lowest price listed on the JBL web shop in the 30 days prior to the promotion.
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Only the primary speaker prompts the user when pressing the association button. This does not happen when the same is done on the secondary speaker. However, the front panel LED blinks quickly, indicating that association process is taking place. (This applies to primary and secondary speakers both.)Was this helpful? Thank you for your feedback!
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To increase battery life on your Quantum headphones, turn off your RGB lighting as this will help increase the wireless playback time. You can turn off the RGB in the QuantumENGINE or press and hold the mute button on the headset.Was this helpful? Thank you for your feedback!
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Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.Was this helpful? Thank you for your feedback!
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Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.Was this helpful? Thank you for your feedback!
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The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.
Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle.Was this helpful? Thank you for your feedback! -
This product supports up to 10 hours of audio playtime. Please note that battery life may vary depending on volume level and content.Was this helpful? Thank you for your feedback!
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The JBL Quantum 200 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
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The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
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The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:
- PC
- PlayStation
- Mac
- Nintendo Switch.
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