Miscellaneous

  • Can I connect more than one Soundgear to the BTA transmitter?
    No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.
    Can I use the Soundgear with its BTA 20 Bluetooth transmitter with all kinds of sources?
    Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.
    Does JBL Soundgear have express charging?
    Yes, in two hours, you can charge it to approx. 6 hours of playing time.
    What are the two openings at the back of the Soundgear used for?
    These are bass tuning canals, used to provide full sound.
    More FAQs
  • Can I connect more than one Soundgear to the BTA transmitter?
    No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.
    Can I use the Soundgear with its BTA 20 Bluetooth transmitter with all kinds of sources?
    Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.
    Does JBL Soundgear have express charging?
    Yes, in two hours, you can charge it to approx. 6 hours of playing time.
    What are the two openings at the back of the Soundgear used for?
    These are bass tuning canals, used to provide full sound.
    More FAQs

Further Support

Bluetooth Guide

Har du brug for hjælp til Bluetooth parring? Denne guide kan hjælpe dig

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Reset Guide

Skal du have hjælp til at resette dit produkt? Her kan du finde instruktionerne

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Headphone Support Guide

Need help to resolve some of the most common headphone challenges?

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Gaming Support

Need help with your JBL Quantum? Check out the Quantum support page!

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