• How do I reject a call?
    Press and hold the multi-function button shown in “quick start guide” section 5 to ignore incoming call.
    How do I mute the microphone?
    During phone call, short press the Siri Access button shown in “quick start guide” section 6 to mute the microphone. A short press the same button again will un-mute.
    Do you have to be connected bluetooth for the calling features to work?
    Yes. Pair your device with the speaker via bluetooth.
    Unit does not power up when power button is pressed?
    Press and hold the power button for 3-5 seconds, it will power on/off the TRIP. Short press on the power button will lock and unlock top capacities touch buttons on the TRIP. Be sure to hold the button for 3-5 seconds to ensure you are powering on/off and not controlling the touch buttons.
    More FAQs

Further Support

Bluetooth Guide

Har du brug for hjælp til Bluetooth parring? Denne guide kan hjælpe dig

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Reset Guide

Skal du have hjælp til at resette dit produkt? Her kan du finde instruktionerne

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Headphone Support Guide

Need help to resolve some the most common headphone challenges?

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Gaming Support

Need help with your JBL Quantum? Check out the Quantum support page!

Go to Quantum Support!

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