How To
How To
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The Reflect Contour BT lets you skip the tracks forward, by pressing and holding the volume up button for 3 seconds and skip tracks backward, by pressing and holding the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.Was this helpful? Thank you for your feedback!
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Press and hold the RIGHT center button for 1-2 seconds.Was this helpful? Thank you for your feedback!
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The E65BTNC noise cancellation button is located on the bottom Right ear cup. To turn the Active Noise Cancellation on, press and hold the button (Located next to the Bluetooth button) for 2-3 seconds or until you hear the confirmation audio tone. To turn off the noise cancellation, press and hold for 2 seconds or until you hear the audio tone powering off. A white LED next to the button lights up when NC is on.Was this helpful? Thank you for your feedback!
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The DUET NC noise cancellation button is located on the bottom Right ear cup. To turn the Active Noise Cancellation on, press and hold the button (Located next to the Bluetooth button) for 2-3 seconds or until you hear the confirmation audio tone. To turn off the noise cancellation, press and hold for 2 seconds or until you hear the audio tone powering off. A white LED next to the button lights up when NC is on.Was this helpful? Thank you for your feedback!
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By pressing and holding the Bluetooth and the Volume PLUS buttons at the same time. The software version is shown in the display.Was this helpful? Thank you for your feedback!
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You can listen up to 8 hours of MP3 music, with a fully charged battery, depending on volume and type of musicWas this helpful? Thank you for your feedback!
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They support up to 8 paired devices without reset.Was this helpful? Thank you for your feedback!
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The UA Sport Wireless Flex has size 3 (wingless) and the larger size 5 (winged). It also features three sizes of the small, medium, large inner ear tips. The unit comes with the size 5 Medium in ear tip on the unit out of the box.Was this helpful? Thank you for your feedback!
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The JBL Live 100 comes with 3 different ear tip sizes (S, M, L)Was this helpful? Thank you for your feedback!
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The Everest 110 should receive 8 hours of audio playback on a full charge. However, depending on the volume level at which you listen to your music at, this can decrease the battery life faster.Was this helpful? Thank you for your feedback!
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You should receive up 10 hours of audio playback. (varies by volume level and audio content)Was this helpful? Thank you for your feedback!
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You should expect up to 8 hours of playback time on a fully charged battery.Was this helpful? Thank you for your feedback!
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You can connect 3 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.Was this helpful? Thank you for your feedback!
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You can connect 2 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.Was this helpful? Thank you for your feedback!
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An OR300 weighs 42 g per earpiece.Was this helpful? Thank you for your feedback!
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JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.
*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.Was this helpful? Thank you for your feedback! -
You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.
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The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.Was this helpful? Thank you for your feedback!
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You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.
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1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.Was this helpful? Thank you for your feedback!
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You can enjoy streaming your favorite music over WiFi to your JBL BAR 9.1 Surround by adding it to your network. Turn on your soundbar. Download the Google Home app to your phone. Enable Bluetooth and Location services on your device. Open Google Home app Follow the instructions given in the app. You are now connected to your WiFi network and can enjoy streaming music to your system. The soundbar will now be able to automatically update, to make sure the performance is the best at all times.Was this helpful? Thank you for your feedback!
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You can enjoy streaming your favorite music over WiFi to your JBL BAR 5.1 Surround by adding it to your network.
Connecting to WiFi- Turn on your soundbar.
- Download the Google Home app to your phone.
- Available on Android and Apple.
- Enable Bluetooth, Location services on your Android device.
- Enable Bluetooth on your Apple device.
- Open Google Home app
- Follow the instructions given in the app.
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To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.Was this helpful? Thank you for your feedback!
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Bluetooth Pairing
- Press the
button on the Partybox to start the pairing process.
- Grab your
device.
- Go to settings --> Bluetooth --> Enable Bluetooth -->
- Find the Partybox speaker you want to establish a Bluetooth connection to.
- You now have a successful connection and can stream your favorite music.
- NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
- To stop Bluetooth broadcasting then insert a USB device.
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In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.Was this helpful? Thank you for your feedback!
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Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback! -
Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback!
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NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.Instructions below are for Android only
- Open your Google Home app
- Enable Bluetooth
on your device.
- Enable Location service
on your Android device.
- Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
- In case you denied access go to Settings
Apps
Google Home
Permissions
Allow to view Location.
- When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
- Tap the
located top right corner.
- In the pop-up menu press "Show MAC address"
Write down the MAC Address.
- Tap the
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.Finding the MAC address after speaker is installed
- Open your Google Home app
.
- Tap on to view your home.
- Find your room
.
- In the top right corner tap Settings icon
.
- Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
Was this helpful? Thank you for your feedback! - Open your Google Home app
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Finding the software version
- Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
- A voice will start prompting numbers which indicates the current software version.
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We included a Remote Control in your box (I know, that's sweet of us), and you need to pair it with your LINK BAR before it is working.
This is how you will do it- Press the BLUETOOTH button on the LINK BAR
- Now hold the BLUETOOTH button down for 3-5 seconds.
- When you see "SEARCHING FOR ACCESSORIES" on your TV screen, release the BLUETOOTH button.
- On your REMOTE press the HOME and BACK buttons at the same time.
- A Green LED light will flash on the REMOTE to indicate that it is in pairing mode.
- Keep holding down the buttons until you see a message on the TV screen that says, "Pairing remote control to LINK BAR" After 10 seconds, release.
- If done successfully on your TV screen, you will see an indicator counting down that it will "pair" with your remote.
BONUS TIP: There is an Android app called Android TV that will turn your Smartphone into a Remote controller.Was this helpful? Thank you for your feedback! -
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback! -
Prerequisites:
− Make sure that your room is quiet;
− Make sure that the soundbar and the two detachable rear speakers are fully in sight of each other, without obstacles in between.
− Make sure that the left and right rear speakers are properly placed, the L speaker on the left and the R speaker on the right.
The calibration is done in two steps: Listening zone & Speaker positionCalibrate the listening zone
1. Place the detachable rear speakers beside your seating position.
2. On the remote control, press and hold HDMI until “1-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “1-DONE”: Calibration of the listening zone is completed successfully.Calibrate the speaker position
1. Place the detachable rear speakers in your desired location.
2. On the remote control, press and hold HDMI until “2-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “2-DONE”: Calibration of the speaker position is completed successfully.
3. To select suitable surround sound level, press repeatedly to switch between high, low or middle (default).
NOTES:
− During calibration, all buttons on the remote control are disabled except for STANDBY and HDMI.
− “SETUP FAILED” is displayed if calibration failed.Was this helpful? Thank you for your feedback! -
This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
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USB Stick
- Get an empty
stick with speed of 2.0.
- Make sure it is formatted with FAT16 or FAT32.
- Your Music files can only be:
(32-320kbit/s),
(32-320kbit/s) and
(44.1K/48K/192K).
- The Partybox supports up to 8 subfolders.
- It will be played in alphabetic sequence with main folders first then subfolders.
- To skip songs forward, double press the Play/Pause button. To skip back, triple press the Play/Pause button.
Was this helpful? Thank you for your feedback! - Get an empty
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(1) On the subwoofer's rear panel, press and hold the pairing button until the LED turns fast, flashing white.
(2) To enter the subwoofer pairing mode on the soundbar, press and hold the bass button on the remote control for more than three seconds. Then, press VOL - on the remote control.
On the soundbar LED display:
→ "SUB PAIRING": The subwoofer is ready for pairing.
→ "SUB PAIRED": The subwoofer is connected.Was this helpful? Thank you for your feedback! -
To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.
After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.
The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.
Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settingsonce your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.
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Resetting the Partybox to Factory Settings
- Press and hold "Play" and "Light" buttons for > 10 seconds.
- The Partybox will power off and back on and is now reset.
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Restore to factory settings:
In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash.
Reset to factory default includes Source, Volume settings, EQ settings, AirPlay name and Wi-Fi settings.Was this helpful? Thank you for your feedback! -
In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself.
Now the unit is reset to factory default.
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In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.Was this helpful? Thank you for your feedback!
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In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.Was this helpful? Thank you for your feedback!
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Power on the JBL Pulse 3 For 5 seconds, press and hold the "Volume +" and "Play" buttons The JBL Pulse 3 will power off, and is now resetWas this helpful? Thank you for your feedback!
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Resetting the Partybox to Factory Settings
- Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
- The JBL Partybox will power off and back on and is now reset.
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Press and hold the 'DAB/FM' & 'Preset 1' buttons for more than 2 seconds. The Horizon 2 is now reset to the default factory settings.Was this helpful? Thank you for your feedback!
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In order to reset the headphones:
Long Press of volume + and volume - at the same time while the unit is on. Make sure that bluetooth is NOT on and connected to any device.
When reseting, LED will blink faster.Was this helpful? Thank you for your feedback! -
To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.
- Turn on your JBL Bar 2.0 or 2.1
- Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
- Your soundbar will now power off and on again.
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The factory reset button restores your device to the default settings, including network and audio configurations.
Please use one of the following solutions:- Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)
- Open your JBL ONE App.
- Navigate to the support tile.
- Select RESTORE FACTORY SETTINGS.
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With our JBL BAR 5.1 Surround there is two types of resets, one is to reset the WiFi settings and last one is to restore factory default settings.
Let us walk through each one of them.
Resetting WiFi settings- Turn on your JBL BAR 5.1 Surround.
- Press and hold POWER button down for more than 10 seconds.
- All of your WiFi configuration is lost and you need to reinstall it again.
Resetting to Factory default settings- Turn on your JBL BAR 5.1 Surround
- Press and hold POWER and SOURCE button for 3 seconds.
- Your device is now reset.
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With our JBL BAR 9.1 Surround there is two types of resets, one is to reset the WiFi settings and last one is to restore factory default settings. Let us walk through each one of them. Resetting WiFi settings Turn on your JBL BAR 9.1 Surround. Press and hold POWER button down for more than 10 seconds. All of your WiFi configuration is lost and you need to reinstall it again. Use the Google Home app to install the device on your WiFi network. Resetting to Factory default settings Turn on your JBL BAR 9.1 Surround Press and hold POWER and SOURCE button for 3 seconds. Your device is now reset. You can now start allover with installing your BAR 9.1 Surround.Was this helpful? Thank you for your feedback!
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(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVEWas this helpful? Thank you for your feedback! -
- Power on your JBL LINK speaker.
- Verify that you are connected to the right Wi-Fi network on your smartphone.
- Open your Google Home app
.
- Enable Bluetooth
- Enable Location Service
(Android Only)
- Make sure you have permitted the Google Home app to view your location.
- First option
Tap Add
Set up device
Set up new devices in your home
- Second option
Tap
X device found
Select Home location
- Follow the instruction on screen to add your new JBL LINK speaker.
You are now all set and can enjoy your LINK device!Was this helpful? Thank you for your feedback! -
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
Check that the PC is using the correct recording device.
1. Go to Control Panel
2. Select Sound
3 Select Recording
4. Make sure to select the proper recording device.- Right-click on it Quantum headset.
- Now select "Set Default Device" or "Select Default Communication Device"
6. Go to Properties
7. Chose Levels and adjust accordinglyWas this helpful? Thank you for your feedback! -
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
Check that the PC is using the correct recording device.
1. Go to Control Panel
2. Select Sound
3 Select Recording
4. Make sure to select the proper recording device.- Right-click on it Quantum headset.
- Now select "Set Default Device" or "Select Default Communication Device"
6. Go to Properties
7. Choose Levels and adjust accordinglyWas this helpful? Thank you for your feedback! -
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
How to check your PC settings for the correct recording device
1. Go to Control Panel
2. Select Hardware and Sound
3. Click on Sound
3 Select Recording
4. Make sure to select the proper recording device.-
Right-click on it Quantum headset.
-
Now select "Set Default Device" or Select "Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
6. Choose Levels.
7. Adjust accordingly.
Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)Was this helpful? Thank you for your feedback! -
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To show the current firmware version on your JBL TUNER device, go through the following steps.
- Turn on the JBL TUNER.
- Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
- In the display, you will see a combination of letters and numbers. This is the current software version.
- See picture below as illustration.
The new firmware version released is V.0.0.57 (shown in the picture above).
To get the latest version, ask our customer service for a guide and an upgrade file.
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Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.Was this helpful? Thank you for your feedback!
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Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.Was this helpful? Thank you for your feedback!
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1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Was this helpful? Thank you for your feedback!
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This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products
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