JBL Wave 300TWS

JBL Wave 300TWS

True wireless earbuds

Getting started with your JBL Wave 300TWS

Getting started with your JBL Wave 300TWS

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Product Specifications

Driver size (mm)
12
Driver sensitivity at 1kHz/1mW (dB)
105
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
32
Weight (g)
7.7
Weight (oz)
.27
Bluetooth version
5.2
Bluetooth profiles
A2DP V1.3 AVRCP V1.6 HFP V1.7
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4–DQPSK, 8–DPSK
Bluetooth transmitter power
<12 dBm
Charging time (hours from empty)
2
Maximum play time (hours)
6
Charging cable
Yes
Voice Assistant integration
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
Touch Control
Yes
True Wireless
Yes
Wireless
Yes
Charging case
Yes
Rechargable battery
Yes
Bluetooth
Yes

True wireless earbuds

Keep on top of your world. JBL Wave 300TWS earbuds bring you your music while staying in touch with your surroundings with no wires holding you back. Enjoy 26 hours of powerful sound enriched by JBL Deep Bass. Stay in touch on the-go with stereo calls and no annoying background noise. Manage audio and handle calls hands-free from either earbud or both, thanks to convenient touch controls. Ergonomically designed, their "stick design" fit snugly and discreetly in your ears to keep you comfortable and connected all day long, so you'll never miss a beat—or a conversation.

A hefty 12mm driver delivers JBL Deep Bass sound so you don't just hear the music, you feel it.
The ergonomic fit stays snug and secure to keep you comfortable and connected all day while the open-ear design enhances your ambient awareness of your surroundings.
Never miss a beat with 26 hours of combined playtime (and 6 hours in the earbuds). Or, when you need a quick power-up, you can Speed Charge another hour of battery life in just 10 minutes and for 1 hour for a full charge.
The single-mic Wave 300TWS earbuds eliminate background noise so you can enjoy stereo quality calls on- the-go. Easily manage sound and calls hands-free, directly from the earbuds!
Easily shift between mono and stereo at any time in your left, right, or both earbuds while making calls, enjoying music, or talking with your voice assistant.
The convenient, rain-resistant IPX2-certified design of the JBL Wave 300 TWS earbuds means you enjoy your music anytime—rain or shine.
Convenience at your fingertips. Activate all of your JBL Wave 300TWS's audio functions with the ease of touch control and access your device's voice assistant directly from your earbuds.

FAQs & How-Tos

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  • As with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.

    If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.

    cleaning-earstick-tip 
  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

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